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Create Job Roles

Overview​

Use this page to create a new job role. Creating job roles lets you group default qualifications for users who share the same responsibilities.

Permissions / Access​

Who can perform this action?

  • Department Manager
  • Company Manager

Admin Dashboard -> Qualifications Tab -> Manage Job Roles

Steps​

  1. Click on Admin Dashboard in left navigation menu.
  2. Select the Qualifications tab.
  3. Select Manage Job Roles.
  4. Select Add New Job Role.
  5. Enter the Role Category, Role Name (job title) and description.
  6. Select Submit.

Result​

  • The new job role is created and appears in the job roles list.
  • Users assigned to the role will inherit any default qualifications when assigned.

Notes / Tips​

  • Use clear, descriptive role names (team + function) for discoverability.
  • Add only the qualifications that apply broadly to the role to avoid over-assigning.
  • You can edit a role later to update default qualifications.

Video​

*Note: This video reflects a previous version of the platform. Access Admin Dashboard from the left navigation menu. The remaining steps are unchanged.

Troubleshooting​

Common issue: The role does not appear after saving.

Solution: Refresh the list and confirm the save completed successfully.

Common issue: You cannot add default qualifications.

Solution: Confirm your role has the required permissions and the qualifications exist.