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Create a User

Overview​

Create a new user account in the platform so a person can access training modules, complete qualifications, and receive notifications. Use this when you need to add a new employee or learner to the system.

Permissions / Access​

  • Department Manager
  • Company Manager

Admin Dashboard -> Users -> Create User

Steps​

  1. Open Admin Dashboard.
  2. Select the Users tab.
  3. Select Create User.
  4. Enter the user's required details, such as name, email address, role, and department.
  5. Scroll to the bottom and select Submit and create another user or Submit and back to Admin Dashboard.

Result​

  • A new user is created in the system.
  • The new user appears in the user list.

New user appearing in the user list

  • You return to the Admin Dashboard or continue creating another user, depending on the option selected.

Notes / Tips​

  • Confirm the email address is correct before submitting.
  • If you choose Submit and create another user, the form remains open for the next entry.
  • Use Submit and back to Admin Dashboard to return to the main user overview.

Troubleshooting​

Common issue: The user does not appear in the list.

Solution: Refresh the Users tab and confirm the new user was saved.

Common issue: Required field is missing.

Solution: Complete all highlighted fields before submitting.